A few days ago both my CD player/radio and central/entertainment display have stopped working in my 2011 petrol Ford Focus estate. I assumed it was a blown fuse but both the fuses for the radio and the information and entertainment display are ok. I’ve also had the audio front out and the radio and display out to check for any loose Ford Sync 3 Radio Not Working. If your Ford Sync 3 radio is not working, there are a few things that you can do to try and fix the issue. First, check to see if the radio is properly plugged in. If it is, then check to see if the fuse has blown. To do this, simply remove the fuse from the fuse box and inspect it for any sign of damage. Posted March 26, 2018 Could you pls help me? I am driving a Grand C-Max and now it has this problem with the information and entertainment display. When I turn it on, by default I can listen to the radio. However, all the other buttons do not work, including the clock, CD, bluetooth, everything. Ford owners with the factory installed 4-inch base radio display or 8-inch radio display now have the ability to upgrade to SiriusXM ® satellite radio fully plug & play! We now offer this system with embedded HD Radio for an additional cost. No-hassle, Plug & Play system. Pre-programmed to your specific vehicle by informing us of your vehicle If you have Ford C-MAX and you want to see why radio / navigation does not work on your Ford C-MAX we will demonstrate that in this video. We demonstrated why radio / navigation does not work on 2013 Ford C-MAX but the video may be helpful on: This is not a sponsored video. Everything is purchased by us! I replaced the radio with a used one from eBay, which solved the issue for the past 3 years of daily driving. That being said, it just happened again yesterday evening. When this occurs, a 'pop' is heard, followed by no sound. All displays, buttons, voice commands, etc appear to be working, but no sound. Solution is to run car until interior cools. Stop car for a few minutes. Then start again. It's only the sound system that goes. The bluetooth still connects with phone, but won't work with hands free. I push the radio power , it looks like it's :loading", then turns off again. Maybe it's some wiring lead issue. Restart the vehicle. Perform a soft reset. Select Radio. Hold the Power button (center of the volume knob) + the Right-Seek button at the same time for approximately five seconds. The display will indicate when the module is resetting. You may then release the buttons. 2014, Explorer. August 4, 2020. #1. I got my 14 ford explorer's battery replaced at the dealer. When I picked up the car I found out the radio screen black not working! Although the radio working fine. I went back to the dealer. They said battery installation han nothing to do with this problem! Please I need your inputs about this problem. Hi have a 2013 Ford C-Max energi. Today the radio stopped working will not turn on can connect phone but no sound. Mechanic's Assistant: Have you checked the fuse? No, didn’t think it would be fuse, because everything else still works. Backup camera, navigation can even select channels, just no sound or either button to turn on u5ud.